Labor & Management Relations Research Paper Example | Topics and Well Written Essays - 1250 words

Labor & Management relations - Research Paper ExampleAs for employees, the job market in the linked States has been turned spinning top down in the last couple of years, as a major result of the economic garboil facing the country (Bureau of Labor Statistics, 2011). According to the Bureau of Labor Statistics (2011), the average unemployment rate across the United States remained steady for February and March 2011 at an estimated 8.8%. Thus, while working for a company like Wal-Mart may non be ideal, it may be one of the few forms of employment that many Americans are able to doctor under the current economic circumstances facing the country today (Glasmeier, 2006). Unfortunately, the retailer is taking manifest advantage of the desperation of customers and employees. In remaining a major force in the retail industry, gaining major power through the economic crisis on multiple levels, the actual costs behind its low prices are by all odds not a part of the organizations publi cized marketing strategy (MSNBC, 2005). ... These customers do not need to be made to feel badly about their shopping experience, Wal-Mart has an opportunity that they are flunk to realize. At this point, they have a massive market share, which will most likely return to what it was precedent to the 2008 economic collapse, in the next couple of years when the economy bounces back from its brief devastation base on historical data (Microsoft, 2011). However, without implementing a training program that drives customer loyalty through employee satisfaction, Wal-Mart has the potential difference to lose their significant gain, to competitors like Target, when unemployment rates are down and the economy is booming once once more (Microsoft, 2011). Thus, this paper will examine the many reports of federal law violations and unacceptable human beings rights standards to which the big-box retailer has bring forth accustomed in its time of economic prosper and impermanent power. Accor ding to Cram (2005), In 2002, 43 distinct charges were filed against Wal-Mart for violations of the National Labor dealing Act and since 1995, 60 complaints have been filed against Wal-Mart with the National Labor Relations Board. In response to these charges, this paper will also recommend implementation of a training bear that will ultimately help to improve the image of Wal-Mart in the eyes of its most important assets, its human resources. Assessment The number of employee complaints and lawsuits against Wal-Mart for its poor, and in some cases illegal, employment and employee relations practices that have been steadily rising end-to-end the past decade, makes this problem worthy of addressing particularly at the local level where managers have